Refund & Return Policy
ClickoMart aims for 100% customer satisfaction. If you are not satisfied with your purchase, you may request a return or refund under the following conditions:
– Eligibility: Returns accepted within 7 days of delivery.
– Condition: Items must be unused, unworn, and in original packaging.
– Non-Returnable: Certain items (e.g., undergarments, perishable goods, custom orders) are non-returnable.
No return or claim will be accepted on extra cutting, custom cut, or tailored suiting fabrics.
If a customer orders extra cutting (e.g. 5, 6, or 7 meters), such orders are non-returnable and non-refundable.
Returns are only accepted for full, uncut pieces in their original condition and packaging.
– Refund Method: Refunds will be issued via original payment method (COD via bank transfer/JazzCash/EasyPaisa).
– Process: Contact clickomart.pk@gmail.com with your order number to initiate return.
– Shipping Costs: Customer bears return shipping unless item was defective or wrong.